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Refund Policy

At Wag n Tails, we understand that plans can change. Our refund policy ensures fairness for both our clients and our team.

​1. Cancellations & Refunds​

  • Full Refund: Cancellations made at least 48 hours before the scheduled service.

  • No Refund: Same-day cancellations or no-shows.

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2. Service Adjustments​

  • If we need to cancel a service, we will offer a full refund or a reschedule at no extra cost.

  • Refunds will be processed within 7 business days via the original payment method.

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3. Exceptions​

  • Emergency situations will be reviewed on a case-by-case basis.

  • Recurring service clients may have different cancellation terms outlined in their agreements.

For any refund requests, please contact us at:

 

📧 wag.and.tails.dog.walking@gmail.com

📞 075950 310 41

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